How we handle your information

Last updated: October 2026

This policy explains how Ownha Walk-In Tubs collects, uses and shares information through ownha.world, website phone numbers and forms. Here, “we” and “us” mean Ownha Walk-In Tubs. This document is a general template. It does not provide legal advice.

Details we receive

When you contact us by phone or form, we may collect your name, phone number, email address and location. We may also collect the details you share about your bathroom project.

Visits may give us other information automatically. This can include your IP address, browser, device type, pages viewed and visit times. Website calls may be tracked and sometimes recorded for quality checks and billing.

Why we use these details

We use information for these purposes:

• Find an independent walk-in tub or shower provider serving your area
• Pass along your request so the provider can contact you
• Respond to questions and messages
• Understand use of our website and phone lines
• Improve the website and referral service
• Meet legal duties and help prevent fraud or misuse

Where information goes

Ownha Walk-In Tubs provides referrals. When you request help, we share contact and project details with one or more independent providers or marketing partners for follow-up. These businesses operate separately and follow their own privacy practices.

Service vendors may also receive information. These include companies that host the website, measure site use or track calls. Disclosure may also be needed to meet a legal requirement or protect our rights.

We do not sell personal information in exchange for cash. Some laws treat transfers to marketing partners as a sale or sharing. Where those laws apply, you may have a right to opt out.

Keep health details brief

Do not submit medical records or detailed health information. A brief description of what makes bathing hard gives a provider enough information to plan a visit.

Cookies on this website

Cookies and similar tools may help us understand how people use the site. Browser settings let you block or delete cookies. Some website functions may work differently if cookies are turned off.

Choices about your data

Your location may give you rights to see, correct or delete personal information. You may also be able to stop certain sharing. Send requests to contact@ownha.world. We may first ask you to verify your identity.

Protection and storage

We use reasonable measures to protect information. No system can offer complete security. We retain information only for as long as the purposes described here or our legal duties require.

Children under 13

The site is not intended for children younger than 13. We do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. The date at the beginning identifies the current version.

Privacy questions

For questions about this policy or our handling of information, write to contact@ownha.world.